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Customer Support > Mailing > SMS Keyword Selection

SMS Keyword Selection

Unique keywords are available for you to use to send text messages from your site as part of the mailing process.

To request a keyword to use for SMS texting, simply email support and we will reply back within 24 hours to let you know if your requested keyword is available.

An SMS ID can be up to 11 characters, including spaces. Sender ids which contain any characters other than a-z A-Z and 0-9 will intermittently cause poor delivery to many networks. Please do not request such characters, as your request will typically be rejected.

For further information on using SMS and the cost for this feature please see the article on SMS Text Messaging