Support for Insight and ChurchInsight users

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Support > Members > Problems logging in?

Problems logging in?

Can't login? If you get the 'Login Failed' page when you try to login follow the instructions on screen which are as follows:
  • Your password is case-sensitive. Please ensure you do NOT have the CAPS LOCK on by mistake.
  • Select the option to reset your password, it'll be emailed to you immediately. If you don't receive it within 10 minutes check your email client's junk mail folder.
  • If you still can't login with your new password follow the link to the login troubleshooter and step through the on-screen instructions.